WhatsApp chatbot to place and track orders for a leading lens manufacturer in Asia
Challenges
- A machine learning model had to be built and trained so that it identified all the attributes from a prescription.
- Customers could pay for an order via payment links that are generated and sent via WhatsApp.
- Customers could interact with the product in a conversational manner to track and place orders.
- A facade had to be build over the existing ERP system to expose a RESTful API.
Solution
- Wednesday setup a team comprising of a senior software engineer and a designer. The team took the idea from start to finish in 60 days.
- The team worked with the customer to understand their ERP and build an API around it.
- Given the short deadline the team created a strategy that allowed a fast go to market strategy by selecting tools and frameworks that allowed the customer to meet their product requirements.
Trusted globally. From startup’s, scaleups to enterprises.
Testimonials
More from Clutch
The team at Wednesday executed the project in a fast manner with minimal errors and workaround. The team accommodated all modifications and adhered to the agreed deadlines, surpassing our expectations. They were highly accessible, approachable, and prompt throughout the engagement - Rahul Bhaik, CEO of Juno
Rahul Bhaik
CEO, Juno
I've worked with the team at Wednesday multiple times at multiple companies, which is the best endorsement I can give. They quickly assembled a team of mobile devs to help us build our app in Flutter app and became an embedded part of our team
Toni Gemayel
Head of Growth, Kalshi
Speak with an expert
Looking for help with development, design, or product strategy? We're here to help.
The Wednesday Monthly
Once a month we will visit your inbox. We will share our learnings on digital product design, development, and marketing. We keep it real and honest.
