Challenges

• Customers could sign up for a custom meal plan where they could specify how they wanted each recipe to be prepared. They could swap out ingredients or replace them.
• Customers could pause meal plans which would adjust their billing cycle.
• Administrators should be able to generate dynamic reports that would outline business performance.
• The customer could interact with a bot for grievance redressal. The bot would allow manual intervention by an agent if required.

Solution

Wednesday setup a team of engineers and designers to work with the customer to build the suite of products. An agile approach was followed during the course of the project.

• Design was done in an iterative manner where we sought early feedback. Multiple revisions were done to finalise the design for each application.
• AWS Appsync: An AWS managed service was used to build a GraphQL compliant API. This allowed the frontend to query only what it needed and created a spec that allowed the frontend to work parallelly with the backend.
• A CI pipeline was setup using Github actions and AWS amplify was used for continuous deployment.
• React and React Native were used to build the web portals and mobile applications.